❓ Questions Answered
Frequently Asked Questions
Got questions? We have answers.
Is CheckDMs safe for my Instagram account?
Absolutely. CheckDMs uses Meta’s official Graph API and complies 100% with Instagram’s platform policies. No bots, no scraping, no risky third-party access — your account is fully protected.
Do I need to know how to code?
Not at all. CheckDMs is built for non-technical users. You can set up a full automation flow in under 60 seconds with our visual builder — no code, no developers needed.
Can my Instagram account get banned?
No. We use Meta’s approved API and operate within all platform rate limits and guidelines. We do not use bots or unauthorized methods that could risk your account.
Does CheckDMs work 24/7?
Yes. Your automations run continuously in the cloud, even when you’re offline, sleeping or busy creating content. Every comment and DM is handled in real-time.
Can I send links through automated DMs?
Yes. You can auto-send product links, booking links, guides, PDFs or any URL directly through Instagram and Facebook DMs.
How does the lead form work?
The lead form is delivered directly inside the DM conversation. Users answer questions (name, email, phone) right in the chat — no external forms, no redirects. All leads appear on your CheckDMs dashboard instantly.
Can I cancel anytime?
Yes, always. There are no long-term commitments or cancellation fees. You can upgrade, downgrade or cancel your subscription at any time from your account settings.
What payment methods are accepted?
We accept all major payment methods via Razorpay — UPI (Google Pay, PhonePe, Paytm), debit/credit cards, net banking and wallets. EMI options available on some cards.
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